Abhinandan Jain is the Chief Growth Officer at Startek. He is a seasoned business leader and technology strategist, known for driving growth and fostering digital transformation initiatives across global markets. With a deep understanding of how AI, cloud, and automation intersect to elevate customer experience, Abhinandan is a sought-after speaker on topics of digital-first CX and agent augmentation. He also contributes to community efforts in education and healthcare, serving as a mentor and advisor in the social impact space.
The convergence of cloud and AI is redefining what’s possible in CX. We are moving from transactional interactions to relational experiences, where every touchpoint is an opportunity to build trust, loyalty, and lasting relationships.