Find out why companies continue to have trouble with cloud cost management and what they can do to fix it in this report.

Cloud spending has defied predictability, growing steadily year after year. This surge in spending is happening even as companies are being pressured to operate more efficiently and prioritize profitability over growth. A recent study by CloudZero and Benchmarkit wanted to understand why cloud spending continues to accelerate despite these pressures and what companies can do to become more efficient. This study, involving hundreds of cloud operations and finance professionals, sheds light on the current state of cloud cost management (CCM) and introduces a new benchmark: the Cloud Efficiency Rate (CER).
See also: Navigating Cloud Costs and Egress: Insights on Enterprise Cloud Conversations
Despite the push for efficiency and cost optimization, cloud spending continues to rise significantly. This paradox raises an important question: Why does cloud spending keep accelerating even when companies know they need to be more efficient?
Several factors contribute to this trend:
The study reveals a substantial financial opportunity for companies to improve profitability by optimizing cloud costs. Cloud spending represents at least 20% of the total cost of goods sold (COGS) for the majority of surveyed companies and over half for 28%. Even a modest improvement in cloud cost efficiency could lead to significant gains in gross profit.
For instance, if a company can reduce its cloud costs by 30% — a realistic goal with effective CCM programs — this could significantly increase gross profit margins. The potential savings are even more significant for companies where cloud costs are a significant portion of COGS.
Why aren’t more companies optimizing their cloud spending? The study highlights several barriers:
CloudZero has introduced the Cloud Efficiency Rate (CER), a new benchmark for measuring cloud cost efficiency to address these gaps. An elite CER is 92% or higher, meaning that for every dollar of revenue, only $0.08 or less goes to cloud services. By adopting sophisticated cloud cost management approaches, companies can achieve and maintain an elite CER, significantly impacting their profitability.
Given that technical teams are often responsible for managing cloud costs, the study underscores the importance of providing these teams with accurate, real-time cloud cost data. Here’s why this is vital:
The study suggests a critical shift in the investment mindset for SaaS companies. For a long time, growth was prioritized over profitability, with little scrutiny of cloud spending. However, as the investment climate changes, companies are expected to demonstrate profitability and efficient use of resources. This shift necessitates a change in how companies approach cloud spending. Companies are no longer rewarded for rapid growth if it comes at the expense of profitability. They must now balance growth with disciplined cost management.
The low incidence of formalized CCM programs (just 39%) reflects a significant maturity gap in cloud cost management practices. This gap is not just a missed opportunity but a potential risk. As cloud costs rise, companies without robust CCM programs risk falling behind their more cost-efficient competitors. The reasons for this gap might include:
To close this gap, companies need to:
With cloud costs expected to keep rising, companies need to rethink their cloud strategies:
The findings from the CloudZero study make it clear. Companies that want to remain competitive must adopt a more disciplined approach to cloud spending. This means embracing a new mindset focused on efficiency and leveraging cutting edge tools to guide their efforts. By doing so, they can unlock significant profitability gains, maintain their pace of innovation, and ensure their cloud investments deliver maximum value.
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